Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travel providers and travel agencies.

Techniques for Change has supplied training to Amadeus for over six years in areas including:

  • Consulting Skills
  • Consulting Diploma
  • Facilitating Workshops
  • Change Management
  • Account Management
  • Writing Winning Proposals
  • Soft Skills
  • Understanding Customer Needs
  • Presentation Skills
  • Influencing Skills

The training has been delivered in France, Spain, London, USA, Brazil, Turkey, Poland and Bangalore.

“We asked our Training Manager to find a company who excelled in consulting skills. The objective was to develop the skills of our consultants who work closely with our customers on the tailoring and implementation of Amadeus solutions. After meeting with Techniques for Change, we decided to commission them to run a pilot programme. We were pleased with their knowledge of consulting and their very commercial approach. The programme covers the entire consulting lifecycle from networking, promoting the consultancy through proposal writing, presenting proposals and implementing the solution. The pilot was well received and is now a regular feature on our training schedule. Our training people now use TFC on a number of related programmes including Writing winning proposals, Key Account Management, Consultancy Skills and Facilitating workshops. The follow-up support TFC has offered me in shaping our specific business consulting offer to travel distributors has been valuable. This has included detailed advice on how we could improve the design of the consulting services and promote them more effectively.” Christian Doorenbos, Consultancy Manager, Amadeus
“Excellent training! I am confident that I will use many of the techniques that we were trained on to improve my skills. The best part was the fact that we were practicing during training and we got input from the trainer on what we need to improve on.” Elena Morozini, Business Solutions Manager, Amadeus