Business Improvement

Overview

In order to achieve real business benefits it is vital to first analyse a business and its key processes. To recognise opportunities for improvement you need a set of transferable tools and techniques. This programme provides a practical toolkit and demonstrates how to apply these, selecting the appropriate techniques for the task. It includes extensive practical examples.

Organisations that have sent participants include: BT, Camden and Islington NHS Foundation Trust, Financial Times, GlaxoSmithKline, Kuoni, Land Registry, Microsoft, Total Gas & Power, Transport for London.