tools and techniques for business analysis
...don't suffer from analysis paralysis
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In order to achieve real business benefits it is vital to first analyse a business and its key processes. To recognise opportunities for improvement you need a set of transferable tools and techniques. This programme provides a practical toolkit and demonstrates how to apply these, selecting the appropriate techniques for the task. It includes extensive practical examples.
content
- process thinking
- process mapping
- identifying critical processes
- research and data collection
- 12 tools and techniques for business analysis
- work measurement
- benchmarking
- problem solving process
features
- comprehensive manual/toolkit
- 3 ways to select critical processes in your business to focus your activity
- extensive practical application of techniques
- 12 analytical tools to simplify your processes
- use of selective case studies
- step-by-step benchmarking guide
who should participate
- internal consultants
- business analysts
- IS professionals
recent participants include
Petrofac, Tesco, Ministry of Defence, UPC Broadband, Securitas Direct