In order to achieve real business benefits it is vital to first analyse a business and its key processes. To recognise opportunities for improvement you need a set of transferable tools and techniques. This course provides a practical toolkit and demonstrates how to apply these, selecting the appropriate techniques for the task. It includes extensive practical examples.

Download the course outline PDF

Content

  • Research and data collection
  • Process thinking
  • Process mapping
  • Identifying critical processes
  • 12 tools and techniques for business analysis
  • Work measurement
  • Benchmarking
  • Problem solving process

Features

  • Comprehensive manual/toolkit
  • 3 ways to select critical processes in your business to focus your activity
  • Extensive practical application of techniques
  • 12 analytical tools to simplify your processes
  • Use of selected case studies
  • Step-by-step benchmarking guide

“A comprehensive and very well paced course, the practical elements maintained energy. The trainer kept the group engaged. I would definitely recommend.”

GlaxoSmithKline Neil Wooding, Global Regulatory Operations

  • Jan
  • Feb
  • Mar
  • Apr
  • May
  • Jun
  • Jul
  • Aug
  • Sep
  • Oct
  • Nov
  • Dec

Course price: £1,195 +VAT 3 day course